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Comprehensive FAQ - Everything You Need to Know About PositiveSingles.biz

Welcome to our extensive FAQ section, your complete guide to understanding PositiveSingles.biz and how our platform can transform your dating experience. Here you'll find detailed answers to the most common questions about our community, features, safety measures, and success strategies. Our goal is to provide you with all the information you need to feel confident and empowered as you begin or continue your journey with us.


Q: What exactly is PositiveSingles.biz and how is it different from other dating sites?
A: PositiveSingles.biz is the world's most trusted and comprehensive dating platform specifically designed for people living with STDs, including herpes (HSV-1 and HSV-2), HIV, HPV, hepatitis, chlamydia, gonorrhea, and other sexually transmitted infections. Unlike mainstream dating sites where disclosure can be challenging and stigmatizing, our platform provides a safe, supportive, and completely judgment-free environment where your health status is understood and accepted from the start. We combine advanced matching technology with compassionate community support, educational resources, and expert guidance to help our members find love, companionship, and lifelong connections.


Q: How comprehensive are your privacy and security measures?
A: Privacy and security are our absolute top priorities. We employ bank-level encryption (256-bit SSL) to protect all data transmissions, and our servers are housed in secure, monitored facilities with multiple layers of protection. Your profile information, health status, and personal details are kept completely confidential and are never shared with third parties, advertisers, or external databases without your explicit written consent. We also offer anonymous browsing options, private photo sharing controls, and the ability to block or report inappropriate users. Our dedicated security team monitors the platform 24/7 to ensure a safe environment for all members.

Getting Started

Q: Is PositiveSingles.biz really free to join?
A: Yes, registration is completely free. You can create a profile, browse other members, and access basic features at no cost. We also offer premium memberships with additional features for those who want enhanced functionality.
Q: What STDs does your community support?
A: Our community welcomes people living with all types of STDs, including but not limited to herpes (HSV-1, HSV-2), HIV, HPV, hepatitis, chlamydia, gonorrhea, syphilis, and others. We believe in creating an inclusive environment for all positive singles.
Q: How do I create an effective profile?
A: Be honest, positive, and authentic. Include recent photos, write about your interests and what you're looking for, and don't let your diagnosis define you entirely. Focus on who you are as a person beyond your health status.

Privacy & Safety

Q: How do you protect my privacy?
A: We use industry-leading encryption and security measures to protect your data. Your profile is only visible to other verified members, and we never share your information with third parties. You can also control your privacy settings and choose who can contact you.
Q: Can people find my profile on search engines?
A: No, our site is completely private and not indexed by search engines. Your profile and activity on PositiveSingles will never appear in Google or other search results.
Q: How do you verify profiles?
A: We use a multi-step verification process including email verification, photo verification, and manual profile reviews. Members can also verify their profiles through additional steps for increased trust within the community.

Using the Platform

Q: How do I find compatible matches?
A: Use our advanced search filters to find members based on location, age, interests, and specific STD status. Our matching algorithm also suggests compatible profiles based on your preferences and activity.
Q: Can I hide my profile from certain people?
A: Yes, you have full control over your visibility. You can hide your profile from specific members, browse anonymously, and control who can see your online status and activity.
Q: Is there a mobile app available?
A: Yes, we offer mobile apps for both iOS and Android devices. The apps include all the features of our website with additional privacy protections and mobile-specific functionality.

Community & Support

Q: Are there support groups or forums?
A: Yes, we have active forums, chat rooms, and local meetup groups where members can share experiences, ask questions, and provide mutual support. These are moderated spaces focused on positivity and encouragement.
Q: Do you provide medical advice?
A: While we provide educational resources and connect you with healthcare providers, we do not provide medical advice. Always consult with qualified healthcare professionals for medical questions and treatment decisions.
Q: How do I report inappropriate behavior?
A: We have zero tolerance for harassment, fake profiles, or inappropriate behavior. You can report any member or content through our reporting system, and our moderation team will investigate promptly.

Success & Relationships

Q: Do people really find love on PositiveSingles?
A: Absolutely! We have thousands of success stories from members who have found love, marriage, and meaningful relationships through our platform. Check out our success stories section to read some inspiring examples.
Q: When should I disclose my STD status?
A: Since everyone on our platform is living with or understanding of STDs, disclosure is built into the community. However, for specific details about your condition, it's best to have open, honest conversations when you feel comfortable and before physical intimacy.
Q: What if I'm newly diagnosed and feeling overwhelmed?
A: It's completely normal to feel overwhelmed after a diagnosis. Our community is here to support you. Start by reading our educational resources, joining support forums, and connecting with others who understand your experience. Take your time - there's no rush.

Still Have Questions?

If you couldn't find the answer you were looking for, our friendly support team is here to help. Contact us through our support center, and we'll get back to you as soon as possible. Remember, no question is too small or too personal - we're here to support you every step of the way.


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